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U.M.A.B. (Understanding and Managing Aggressive Behaviour) is not solely a restraint training program. While it does teach safe and appropriate physical intervention techniques, its primary focus is on prevention, de-escalation, and the safe management

of aggressive behaviour. Physical intervention skills, including restraint or containment, are considered a last resort and is only taught within the context of ensuring safety for all involved.

U.M.A.B. Training consists of a combination of theoretical and practical components. Topics typically include understanding the causes of aggressive behaviour, prevention strategies, verbal and non-verbal de-escalation techniques, risk assessment, understanding your client, crisis intervention skills, and safe physical intervention methods. The training emphasizes the importance of empathy, communication, and professionalism when working with individuals exhibiting challenging behaviours.

U.M.A.B. has been in use for several decades. It was developed in Canada and has evolved over the years based on best practices and new research in behavioural management, mental health, and safety protocols. The program has a longstanding reputation for providing effective, evidence-informed training in a variety of settings.

U.M.A.B. is designed to service professionals who work with individuals who may exhibit aggressive or challenging behaviours. This includes staff in schools, residential care, group homes, hospitals, mental health facilities, and other community support environments. The training is adaptable to children, youth, and adults, ensuring that it meets the needs of diverse populations and settings.

A UMAB Certificate is valid one year from the completion of the course.

Agencies can connect with us via email or phone.

"Orientation Program" to UMAB is the initial course a person must take to obtain a UMAB certificate the courses can be either two (no physical containments) or three (with physical containment) days in length.

“Continuing Education Program” is the recertification course that must be completed before the date of expiry on the person's current UMAB Certificate. The course would be either one day (if you completed the 2-day UMAB Orientation) or two days (if you completed the 3-day UMAB Orientation days in length.

Yes, many providers now offer UMAB training online—only for the theoretical component. The physical components must be taught in-person.